In today’s digital world, 92 percent of babies have an online presence. Now this might be shocking, - and rather disturbing in some aspects - but it illustrates the importance of social media in our daily lives and how much greater a role it will likely play in the future. Given this one tiny glimpse into the phenomenon that is social networking, it is rather disappointing that foundations are so far behind when it comes to online communication.
Why is it important for your foundation to have a Facebook, Twitter, and other social media presence? Remember in junior high when you felt that everyone was talking behind your back and you desperately wanted to know what they were saying? (Okay, maybe that was just me, but bear with me.) The same is true today online. People are talking about you, whether you like it or not, but now you have the ability to listen in … and participate.
The Washington Regional Association of Grantmakers recently held a “Skills Building Event: Social Media-How and Why Foundations Should Join the Conversation.” The discussion was led by Larry Blumenthal, a social media consultant at Open Road Advisors, who began with some startling facts: only 15 percent of foundations have blogs, 37 percent are on Facebook, and 31 percent are on Twitter.
Even more glaring, however, is the online presence of nonprofits, many of which are grantees or have relationships with foundations: 89 percent were on Facebook and 57 percent on Twitter, according to the 2011″Nonprofit Social Network Benchmark Report.” So while the vast majority of nonprofits receiving funding from foundations use social networking sites, most grantmakers remain in the dark. Many of these online discussions revolve around initiatives on which your foundation is focused. Some even involve your foundation.
Participants at the skills-building event raised concerns common to many foundations: they can’t hire someone to maintain social networking sites, senior leadership doesn’t understand the concept, and they are afraid of not being able to control the content others post.
But these challenges must be overcome if a foundation truly wants to effect change. Presenter Michael Smith, senior vice president of Social Innovation at The Case Foundation, summed it up best: “It’s not just a tool, it’s a mindset change.” You must be willing to give up control, listen and share, seek advice and help from others, be consistent with your strategy, and not be rigid.
Social networking is constantly changing and we discover what works and what doesn’t through trial and error-and by sharing information. This is where you come in. Share the obstacles your foundation faces in entering the world of online communities. If you have successfully engaged in social networking, what advice do you have for those just getting started? Working together, we can increase philanthropy’s online presence and have a greater impact.
Mark Carpenter is manager, public relations for the Council on Foundations.
8 Responses to It’s 2011 . . . Do You Know Where Your Foundation Is?
Larry Blumenthal
June 15th, 2011 at 3:55 pm
Thanks for your thoughts, Mark. Just wanted to add one more point. A few years back, when I was heading Web and social media initiatives at the Robert Wood Johnson Foundation, I would ask the audience at presentations how many saw the value of social media to their work. Few hands would shoot up. These days, when I ask the same question, most hands go up. Social media tools can help strengthen networks, knock down walls and, ultimately, make foundations more effective agents of change. And some of the most exciting work is going on on the program side of the organization, not in communications. The change has come slowly but philanthropy is beginning to embrace this new approach, and it is a lot of fun to watch.
Betsy Behrend
June 16th, 2011 at 10:18 am
I’m curious about the author and Larry’s perspective on the value of social media specific to community foundations?
Bruce Trachtenberg
June 16th, 2011 at 2:37 pm
I want to call your attention to a survey released earlier this week from the Communications Network that shows increasing use among foundations of social media and digital communication. You can read more here: http://comnetwork.org/node/724
Betsy Behrend
June 16th, 2011 at 4:20 pm
Thanks Bruce– I participated in this survey and have scanned through the results; However, whenever I try and download a pdf for a more in-depth review it tells me the file is corrupt. Is there another avenue I can try to access it? Thanks!
Bruce Trachtenberg
June 17th, 2011 at 9:15 am
Betsy,
Sorry to hear about the difficulty you had downloading the report. It works fine at my end, but here’s an alternative link: http://issuu.com/comnetwork/docs/sop6011a#download
In addition, we have posted a version you can read online here: http://issuu.com/comnetwork/docs/sop6011a?viewMode=presentation&mode=embed
Bruce Trachtenberg
Larry Blumenthal
June 20th, 2011 at 9:07 am
Great question, Betsy. I think social media can help community foundations strengthen their relationships with key constituents - both donors and the community. Community foundations can use a blog and a Facebook page, for example, to make their work more visible to both of those groups and to invite their feedback into strategy and areas of need. If you think of social media tools less as a means to broadcast news and more as a way to build a community of people with a shared interest, you can start to see the potential. Strong relationships and networks are key to success for a community foundation and social media tools - used effectively - are built to help with exactly that challenge.
Mark Carpenter
June 20th, 2011 at 9:42 am
Betsy, that is a great question. I think a unique advantage community foundations have is that they have more of an opportunity to mix social networking with traditional outreach, increasing the effectiveness of each. During face-to-face meeting, foundations can encourage people to go to their Facebook pages or sign up for Twitter feeds to receive more information on the work that is being done, helping to increase followers. Use of social media also allows the continuation of conversations that occur after in-person meetings, including follow up ideas, questions, news updates, and crowdsourcing as a way of helping make decisions. Posting pictures and videos of how your grants are having an impact locally may also have a stronger effect because your followers have a direct knowledge of the location and/or people where the grants are going. Community foundations also have an advantage in that they can promote upcoming events on social media, which people are more likely to attend because they are local.
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